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Cancellation & Refund Policy

Last updated on 04-07-2025 14:58:14

RAJKUMAR MAHENDRABHAI PATEL Web Orbit Hosting by Byte Thinkers believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Order Cancellation

Cancellations will be considered only if the request is made immediately after placing the order.
However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

Product Cancellation

RAJKUMAR MAHENDRABHAI PATEL Web Orbit Hosting by Byte Thinkers does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

Damaged or Defective Items

In case of receipt of damaged or defective items please report the same to our Customer Service team.
The request will be entertained once the merchant has checked and confirmed the same at his own end.
This should be reported within 15 Days days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 15 Days days of receiving the product.
The Customer Service Team after looking into your complaint will take an appropriate decision.

Refund Processing

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the RAJKUMAR MAHENDRABHAI PATEL Web Orbit Hosting by Byte Thinkers, it'll take 16-30 Days days for the refund to be processed to the end customer.

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